Terms & Conditions for Rajpoot Transportation
Effective Date: 01/03/2025
Welcome to Rajpoot Transportation. These Terms & Conditions govern your use of our services and website.
By accessing our website or using our freight brokerage services, you agree to comply with these terms.
If you do not agree, please refrain from using our services.
Definitions
“Company” “we,” “our,” or “us”** refers to Rajpoot Transportation.
“Customer” “you,” or “your”** refers to the individual or business entity using our services.
“Carrier“refers to the third-party transportation provider contracted to transport shipments.
“Shipment” refers to the goods being transported through our brokerage services.
Scope of Services
Rajpoot Transportation provides freight brokerage services, connecting shippers with licensed carriers for transportation. We do not operate as a motor carrier and do not take physical possession of shipments.
Customer Responsibilities
Accurate Information: You agree to provide complete and accurate shipment details, including dimensions, weight, classification, and special handling requirements.
Compliance: You must comply with all applicable laws and regulations related to shipping, including hazardous materials regulations.
Packaging: You are responsible for ensuring that shipments are properly packaged and labeled to prevent damage during transit.
Carrier Selection and Liability
– We act as an intermediary and select carriers based on experience, licensing, and availability.
– Carriers assume liability for loss or damage during transit, subject to their respective terms and conditions.
Rajpoot Transportation is not responsible for delays, damages, or losses incurred by the carrier.
Payment Terms
Rates: Freight charges are determined based on shipment details, distance, and carrier availability.
Invoices: All invoices must be paid within the agreed-upon terms. Late payments may result in additional charges or service suspension.
Disputes:Billing disputes must be reported in writing within 7 days of invoice receipt.
Cancellation and Refund Policy
– Shipments canceled prior to carrier dispatch may be eligible for a full or partial refund, depending on incurred costs.
– Once a shipment is in transit, cancellation is subject to carrier policies.
Limitation of Liability
– We are not responsible for delays, damages, losses, or costs arising from carrier actions, force majeure events, or incorrect shipment details.
– Our maximum liability for any claim shall not exceed the fees paid to us for the specific shipment in question.
Indemnification
You agree to indemnify and hold harmless Rajpoot Transportation, its employees, and affiliates from any claims, damages, or expenses arising from your use of our services, including but not limited to inaccurate shipment details, legal violations, or third-party disputes.
Dispute Resolution
– Any disputes arising from these Terms & Conditions shall first be attempted to be resolved amicably.
– If unresolved, disputes shall be subject to mediation or arbitration in [Insert State], in accordance with applicable laws.
Privacy Policy & SMS Communications
1- SMS Consent Communication:
The information as phone numbers, obtained as part of the SMS consent process, will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Rajpoot Transportation, you may receive messages related to the following:
Conversational Purposes.
Example: “Hello, this is a friendly reminder that your shipment with Rajpoot Transportation is scheduled for pickup at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Rajpoot Transportation at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 to 5 SMS messages per week related to your [appointments/billing, etc.].
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Rajpoot Transportation in the following ways:
By filling out a website form.
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://rajpoottransportation.com or call us at 703-972-5887.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.
Changes to Terms
Rajpoot Transportation reserves the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any modifications.
Contact Information
For questions or concerns, contact us at:
Rajpoot Transportation
Contact Us.
By using our services, you acknowledge and agree to these Terms & Conditions.